When returning materials purchased from TaL AM-iTaLAM, we ask your kind cooperation in following the terms below:

1. Returns will be accepted only with prior authorization from TaL AM-iTaLAM.
2. Requests for returns should be addressed to: returns@talam.org.
3. Orders of PDF Books for Download are FINAL and Non-Refundable, without exception.
4. Return packages must clearly indicate the Return Authorization Number (RAN) provided by TaL AM-iTaLAM.
5. Packages returned without a RAN (Return Authorization Number) will be refused.
6. Requests for returns must be made within 90 days of the date of shipment from our warehouse.
7. Only unused and undamaged materials will be accepted.
8. Posters and CDs will not be accepted for return.
9. Shipment of returns must be prepaid by customer.
10. A restocking fee of 10% will be charged on all returns.

We thank you for your cooperation.