When returning materials purchased from iTaLAM, we ask your kind cooperation in following the terms below:

 

  • Returns will be accepted only with prior authorization from iTaLAM.
  • Requests for returns should be addressed to: returns@talam.org.
  • Orders of PDF Books for Download are FINAL and Non-Refundable, without exception.
  • Return packages must clearly indicate the Return Authorization Number (RAN) provided by iTaLAM.
  • Packages returned without a RAN (Return Authorization Number) will be refused.
  • Requests for returns must be made within 90 days of the date of shipment from our warehouse.
  • Only unused and undamaged materials will be accepted.
  • Posters and CDs will not be accepted for return.
  • Shipment of returns must be prepaid by customer.
  • A restocking fee of 10% will be charged on all returns.

 

We thank you for your cooperation.