When returning materials purchased from iTaLAM, we ask your kind cooperation in following the terms below:
- Returns will be accepted only with prior authorization from iTaLAM.
- Requests for returns should be addressed to: firstname.lastname@example.org.
- Orders of PDF Books for Download are FINAL and Non-Refundable, without exception.
- Return packages must clearly indicate the Return Authorization Number (RAN) provided by iTaLAM.
- Packages returned without a RAN (Return Authorization Number) will be refused.
- Requests for returns must be made within 90 days of the date of shipment from our warehouse.
- Only unused and undamaged materials will be accepted.
- Posters and CDs will not be accepted for return.
- Shipment of returns must be prepaid by customer.
- A restocking fee of 10% will be charged on all returns.
We thank you for your cooperation.